Privacy Policy

1. Introduction

Shop Yangu ("we", "our", or "us") operates the Shop Yangu POS mobile application and admin dashboard. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Business Information

• Business name and contact details
• Branch/location information
• Product inventory data
• Sales transaction records
• Payment method details (cash, EcoCash, OneMoney)

User Information

• Account credentials (email, password)
• User roles and permissions
• Device information for POS terminals

Customer Information

• Customer names (optional)
• Phone numbers (for WhatsApp receipts)
• Purchase history and debt records

3. How We Use Your Information

• Process and record sales transactions
• Generate receipts and business reports
• Manage inventory across branches
• Track customer debts and payments
• Synchronize data between devices and cloud
• Provide customer support
• Improve our services

4. Data Storage and Security

Our POS app operates with an offline-first architecture. Your data is:

• Stored locally on your device for offline access
• Synchronized to secure cloud servers when internet is available
• Protected with encryption in transit and at rest
• Backed up regularly to prevent data loss

We implement industry-standard security measures including secure authentication, role-based access control, and database-level security policies.

5. Data Sharing

We do not sell your personal information. We may share data only:

• Within your organization (between branches and authorized users)
• With service providers who assist in operating our services
• When required by law or to protect our rights

6. Mobile Money Transactions

When processing mobile money payments (EcoCash, OneMoney), we only record:

• Payment method used
• Transaction reference numbers
• Transaction amounts

We do not store mobile money PINs or have access to your mobile money accounts.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your business data
• Withdraw consent at any time

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for accounting and legal compliance purposes. You may request deletion of your account and associated data at any time.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: